Bondi Born AU

Yes, all BONDI BORN orders are fully trackable, so you can follow your purchase from our warehouse to your doorstep.<hr><h3 id="how-to-track-your-order">How to Track Your Order:</h3><ul data-spread="false"><li>Once your order has been dispatched from our Sydney warehouse, you will receive a shipping confirmation email containing your tracking information.</li><li>Simply click the tracking link in the email to view the status of your delivery.</li><li>You can also log in to your BONDI BORN online account to access tracking details for all your recent orders.</li></ul><hr><h3 id="shipping-partners">Shipping Partners:</h3><ul data-spread="false"><li>For orders within Australia, tracking is provided by Australia Post.</li><li>For Same Day Delivery and 3 Hour Delivery in Sydney Metro, tracking is handled by Rendr. Orders must be placed before 11am AEDT Monday to Friday(excluding NSW Public Holidays).</li><li>For New Zealand orders, tracking is managed through Australia Post Express.</li></ul><hr><h3 id="troubleshooting">Troubleshooting:</h3>If you haven&#x2019;t received your shipping confirmation email or if the tracking information is not updating, please:<ul data-spread="false"><li>Check your junk or spam folder.</li><li>Ensure that the email address used at checkout is correct.</li><li>If you still cannot locate the email, feel free to contact our Customer Care team at care<a disabled="true" target="_blank">@bondiborn.com.au</a>.</li></ul>We are always here to help ensure your order arrives smoothly and on time.

Yes, all BONDI BORN orders are fully trackable, so you can follow your purchase from our warehouse to your doorstep. Once your order has been dispatched from our Sydney warehouse, you will receive a shipping confirmation email containing your trackin

Can I track my order?

Shipping & Delivery

What is your return, exchange or refund policy?

How do I submit a return or exchange?

Can I exchange my online purchase?

Do you offer store credit for returns?

Can I return my online purchase in-store?

Can sale items be returned?

I received a faulty or incorrect item — what should I do?

How long does it take for a return to be processed?

How to return for store credits with 15% bonus value?

Returns, Exchanges & Refunds

What are your domestic shipping options?

What are your New Zealand shipping options?

What happens if I miss my delivery?

When will my order be shipped and when will it arrive?

What should I do if my order is delayed or incomplete?

What shipping services do you use and can I ship to a PO Box?

What size should I choose?

What is the ‘Find My Fit’ feature and how does it work?

How do BONDI BORN garments fit?

Can I get personalised sizing support?

Sizing

Can I change or cancel my order once it’s been placed?

When will an item be restocked?

My order has not arrived yet?

I entered the wrong shipping address — what should I do?

Placing An Order

What payment methods do you offer?

Do you offer Buy Now/Pay Later options?

How do I use Afterpay and Klarna?

Can a promo code and gift voucher be used at the same time?

I have received an e-gift card, can this be redeemed in-store?

Why was my payment declined?

Payment Options

How can I create an account?

Do you have any active promotions?

Accounts & Promotions

How do I care for my BONDI BORN swimwear?

How do I care for BONDI BORN apparel and resortwear?

What fabrics do you use?

Product Care

How to Track Your Order:

Shipping Partners:

Troubleshooting:

Can I track my order?Updated 2 months ago

How to Track Your Order:

Shipping Partners:

Troubleshooting: