Why was my payment declined?Updated 4 months ago

If your payment has been declined at checkout, it may be due to one of the following reasons:

• The billing address entered does not match the one associated with your payment method

• There are insufficient funds in the account

• The card has expired or is not currently supported for international transactions

• Your bank or payment provider has flagged the transaction as unusual

We recommend:

• Checking that your billing details are correct

• Trying an alternative payment method

• Contacting your bank or credit card provider for further clarification

If the issue persists and you’re unable to complete your purchase, please contact our customer care team at [email protected] — we’ll be happy to assist you.