Bondi Born AU

<p>If you need to edit your order, please contact our Customer Care team at care@bondiborn.au and we will do our very best to accommodate your request.</p>

If you need to edit your order, please contact our Customer Care team at care@bondiborn.au and we will do our very best to accommodate your request.

Can I change or cancel my order once it’s been placed?

Placing An Order

What is your return, exchange or refund policy?

How do I submit a return or exchange?

Can I exchange my online purchase?

Do you offer store credit for returns?

Can I return my online purchase in-store?

Can sale items be returned?

I received a faulty or incorrect item — what should I do?

How long does it take for a return to be processed?

How to return for store credits with 15% bonus value?

Returns, Exchanges & Refunds

What are your domestic shipping options?

What are your New Zealand shipping options?

Can I track my order?

What happens if I miss my delivery?

When will my order be shipped and when will it arrive?

What should I do if my order is delayed or incomplete?

What shipping services do you use and can I ship to a PO Box?

Shipping & Delivery

What size should I choose?

What is the ‘Find My Fit’ feature and how does it work?

How do BONDI BORN garments fit?

Can I get personalised sizing support?

Sizing

When will an item be restocked?

My order has not arrived yet?

I entered the wrong shipping address — what should I do?

What payment methods do you offer?

Do you offer Buy Now/Pay Later options?

How do I use Afterpay and Klarna?

Can a promo code and gift voucher be used at the same time?

I have received an e-gift card, can this be redeemed in-store?

Why was my payment declined?

Payment Options

How can I create an account?

Do you have any active promotions?

Accounts & Promotions

How do I care for my BONDI BORN swimwear?

How do I care for BONDI BORN apparel and resortwear?

What fabrics do you use?

Product Care

Can I change or cancel my order once it’s been placed?Updated 4 months ago