Bondi Born AU

At this time, all items purchased through BONDI BORN&apos;s online store must be returned via our&#xA0;<a href="https://bondiborn.loopreturns.com/#/" target="_blank" rel="noopener noreferrer">Returns &amp; Exchanges Portal</a> and shipped back to our Sydney warehouse. We do not currently facilitate online returns in-store.<hr><h3 id="how-to-submit-your-online-return">How to Submit Your Online Return</h3><ul data-spread="false"><li>If your purchase was made through our website, simply visit our&#xA0;Returns &amp; Exchanges Portal <a disabled="true" target="_blank" href="https://bondiborn.loopreturns.com/#/" rel="noopener noreferrer">here</a> and follow the steps to submit your return for a refund, exchange or store credits(with 15% bonus value).</li><li>Once your return request is approved, you will receive a pre-paid shipping label to send your items back to our warehouse.</li></ul>For any further questions or assistance, feel free to contact our Customer Care team at care<a disabled="true" target="_blank">@bondiborn.com.au</a>.

At this time, all items purchased through BONDI BORN's online store must be returned via our Returns & Exchanges Portal and shipped back to our Sydney warehouse. We do not currently facilitate online returns in-store. If your purchase was made throug

Can I return my online purchase in-store?

Returns, Exchanges & Refunds

What is your return, exchange or refund policy?

How do I submit a return or exchange?

Can I exchange my online purchase?

Do you offer store credit for returns?

Can sale items be returned?

I received a faulty or incorrect item — what should I do?

How long does it take for a return to be processed?

How to return for store credits with 15% bonus value?

What are your domestic shipping options?

What are your New Zealand shipping options?

Can I track my order?

What happens if I miss my delivery?

When will my order be shipped and when will it arrive?

What should I do if my order is delayed or incomplete?

What shipping services do you use and can I ship to a PO Box?

Shipping & Delivery

What size should I choose?

What is the ‘Find My Fit’ feature and how does it work?

How do BONDI BORN garments fit?

Can I get personalised sizing support?

Sizing

Can I change or cancel my order once it’s been placed?

When will an item be restocked?

My order has not arrived yet?

I entered the wrong shipping address — what should I do?

Placing An Order

What payment methods do you offer?

Do you offer Buy Now/Pay Later options?

How do I use Afterpay and Klarna?

Can a promo code and gift voucher be used at the same time?

I have received an e-gift card, can this be redeemed in-store?

Why was my payment declined?

Payment Options

How can I create an account?

Do you have any active promotions?

Accounts & Promotions

How do I care for my BONDI BORN swimwear?

How do I care for BONDI BORN apparel and resortwear?

What fabrics do you use?

Product Care

How to Submit Your Online Return

Can I return my online purchase in-store?Updated 2 months ago

How to Submit Your Online Return