Do you offer store credit for returns?Updated 2 months ago

Yes, BONDI BORN offers store credit as an option when you submit a return through our Returns & Exchanges Portal. Choosing store credit is a wonderful way to keep the value of your purchase and enjoy a little extra towards your next order.

How to Request Store Credit

• Visit our Returns & Exchanges Portal here and enter your order number (start with #BB which can be found in your order confirmation email) and email address.

• Select the item(s) you wish to return and choose Store Credit as your preferred return method.

The Benefits of Store Credit

• When you select store credit, you will receive an additional 15% of the value of your returned item(s). This bonus amount will be added to your credit total, giving you even more to spend on your next purchase.

• No return shipping fees apply when you select store credit—BONDI BORN covers the cost for you.

Receiving and Using Store Credit

• Once your returned item passes quality control, your store credit will be issued via email confirmation.

• Your credit will be linked directly to your BONDI BORN account for seamless checkout during your next purchase.

• Store credit does not expire, allowing you to shop at your leisure.

If you have any further questions or require assistance with your return, feel free to contact our Customer Care team at care@bondiborn.com.au.