How to return for store credits with 15% bonus value?Updated 2 months ago
We offer our customers that option of receiving a store credit with an additional 15% value added for you to use at any time in the future.
To initiate a return for store credit, simply visit our Returns & Exchange Portal by entering your order number starting with #BB and the email address used at checkout.
1. Select the item(s) you would like to return and choose the appropriate return reason.
2. When prompted, choose “Exchange for a new size”.
3. On the product page, scroll to the bottom and select “Shop with Return Credit.”
4. Once all items are selected, click “Continue with Return”, then choose “Shop Now with A$ (including bonus value)”.
5. You will then have two options:
- Shop now on our website using the bonus amount.
- Or, if you'd prefer to shop later, click the “Go Back” button at the bottom of the page.
6. The store credit options will be displayed. Make sure to select the option to receive store credit with the bonus amount before submitting your return.