Bondi Born AU

If you&#x2019;ve realised there is an error in your shipping address, please contact our Customer Care team at care<a data-start="297" data-end="318" rel="noopener">@bondiborn.com.au</a> as soon as possible.If your order has not yet been dispatched, we will do our best to amend the address before it is shipped. Unfortunately, once your order has been collected by Australia Post, we are unable to make changes to the shipping address.You may, however, be able to update your delivery details directly through Australia Post&#x2019;s MyPost portal, accessible via your tracking link.We appreciate your understanding.

If you’ve realised there is an error in your shipping address, please contact our Customer Care team at care@bondiborn.com.au as soon as possible. If your order has not yet been dispatched, we will do our best to amend the address before it is shippe

I entered the wrong shipping address — what should I do?

Placing An Order

What is your return, exchange or refund policy?

How do I submit a return or exchange?

Can I exchange my online purchase?

Do you offer store credit for returns?

Can I return my online purchase in-store?

Can sale items be returned?

I received a faulty or incorrect item — what should I do?

How long does it take for a return to be processed?

How to return for store credits with 15% bonus value?

Returns, Exchanges & Refunds

What are your domestic shipping options?

What are your New Zealand shipping options?

Can I track my order?

What happens if I miss my delivery?

When will my order be shipped and when will it arrive?

What should I do if my order is delayed or incomplete?

What shipping services do you use and can I ship to a PO Box?

Shipping & Delivery

What size should I choose?

What is the ‘Find My Fit’ feature and how does it work?

How do BONDI BORN garments fit?

Can I get personalised sizing support?

Sizing

Can I change or cancel my order once it’s been placed?

When will an item be restocked?

My order has not arrived yet?

What payment methods do you offer?

Do you offer Buy Now/Pay Later options?

How do I use Afterpay and Klarna?

Can a promo code and gift voucher be used at the same time?

I have received an e-gift card, can this be redeemed in-store?

Why was my payment declined?

Payment Options

How can I create an account?

Do you have any active promotions?

Accounts & Promotions

How do I care for my BONDI BORN swimwear?

How do I care for BONDI BORN apparel and resortwear?

What fabrics do you use?

Product Care

I entered the wrong shipping address — what should I do?Updated 2 months ago